Frequently Asked Questions

éPure Drive (also written Epure Drive) is rental car fleet management software for independent operators. It gives you a branded booking site, online payments via Stripe or Square, a live availability calendar, and full reservation management from a single dashboard — no developer or code required.

Sign up for a free account, add your vehicles, and your branded fleet page is live instantly at your-brand.epuredrive.com. Customers can browse your cars and request reservations.

Yes. The Starter plan is free forever — up to 5 vehicles, a branded booking site on your own subdomain, and full booking management, with no credit card required. Upgrade to Pro, Max, or Enterprise for more vehicles, team members, and advanced features.

Yes, on the Pro plan and above. Custom domain support (e.g., fleet.yourbrand.com) is self-service from Settings > Custom Domain: enter your domain, we register it automatically, and you point one DNS record at your registrar.

Go to Fleet in your dashboard and click "Add Vehicle." Enter the VIN to auto-fill vehicle details via our VIN decoder, upload photos, set your daily rate, and save.

You can upload up to 10 photos per vehicle. The first photo becomes the cover image shown on your fleet page. Supported formats: JPEG, PNG, and WebP (max 10MB each).

Active vehicles appear on your public fleet page and can receive bookings. Inactive, Maintenance, or Retired vehicles are hidden from the public but remain in your dashboard.

Customers visit your fleet page, select a vehicle, choose dates, and submit a booking request. You receive an email notification and can manage the booking from your dashboard.

Yes. Connect your Stripe account in Settings > Payments & Invoices to accept credit card payments and automate payouts.

You can cancel any booking from the dashboard. Both you and the customer (if email is configured) receive a cancellation notification.

Go to Settings > Billing & Plans and click "Upgrade" on your desired plan. You'll be redirected to Stripe Checkout to complete the payment.

Pro plans support up to 5 team members, Max and Enterprise support unlimited. Go to Settings > Team & Roles to invite members.

Click "Forgot password?" on the login page. We'll send you a reset link to your registered email address.

Email us at info@epuredrive.com or use the contact form on our website. Pro, Max, and Enterprise customers receive priority support.

Yes. Max and Enterprise plan customers get a dedicated account manager. All customers can access our documentation and email support.